1. Prompt for state abreviation
2. cin>>state;//make sure state will accept upper and lower case or convert all responses to one or the other. Throw an exception if the abreviated spelling is incorrect and prompt for a correct re-entry.
3.Use an enum construct for the states abreviated lower case names.
4. use a switch() / case : construct to hold and print out the required information.
If you have a problem post your code (in code tags) and ask a specific question in relation to your difficulty.
rgds.