cannot access directory... netbeans 7.2

just installed netbeans 7.2
when i attempt to load the program, i get this message...

"an instance of the program cannot access specified user directory.
this is a serious problem that may prevent the program to function properly.
make sure C:\Documents and settings\...\NetBeans\7.2 is writable.

click ok to continue in spite of previous error."

the netbeans folder does not exist at the specified address. does anyone have a fix for this problem? i uninstalled netbeans 5.5 yesterday.
create it.
i created it, same error... i noticed that my "Documents and Settings" folder is named "Documents and Settings_0"... have searched for another folder without the "_0" but cant find it. when i attempt to rename the folder it says all of the contents will be moved to C:\Users... any more suggestions?
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