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| User name: | peoplecourse |
| Name: | Dealing With Difficult People Course |
| Website: | http://paramounttraining.com.au/training/dealing-with-difficult-behaviours-training/ |
| Bio: | "How to deal with difficult people" is the title of an eight week course, Dealing with Difficult People, by John Shakiba. The book in question was originally published twenty years ago and has been used as a guide by leaders around the world ever since. It is not only about how to communicate with difficult people; it teaches you how to get along with most of the important people in your life. You will learn the tricks of the trade and how to stay calm when others lose their cool.
The secret of the successful handling of difficult people lies in your ability to remain calm and assertive. John Shakiba is a master communicator and you will learn many of these communication techniques from his book. One of the basic principles he teaches is that you cannot win an argument with an abrasive and aggressive person. You have to be different to attract them. The book also explains that when facing an argument with a difficult person, it is best to stay neutral. One thing that will make this course so effective is that John Shakiba is very clear about one fact - if you don't like what you're being told, simply do not listen. In most cases, people tend to argue about issues that they're personally opposed to, rather than the facts. If you're not prepared to listen, then don't bother reading the whole course. Most people will find something to complain about anyway. Instead of wasting your time, try some of the advice that is covered in this course and see if it helps. The course is divided into eight main sections and each one focuses on a specific skill that you can use when facing a difficult person. The first section focuses on listening. You will learn to speak calmly, understand where they're coming from, and be able to apply logic and reasoning when making decisions. Even though listening is the basis of this course, you will also be taught how to argue in order to solve problems. This can help you even in ordinary situations. The second section focuses on dealing with feelings. We all experience strong emotions from time to time and it's important to be able to calm yourself down before you speak. Being able to deal with strong emotions is something that everyone has trouble with, but it is possible to improve it. The course teaches you how to calm down your emotions and how to make better decisions based upon your emotions. This skill is essential because many of the decisions that we make are based on our emotions. The last section of the course focuses on planning ahead and remembering things. Even though you might remember everything that happens during the course of a night out drinking, sometimes you forget important details. This is a skill that anyone can improve, but it can be hard to master since everyone has a different way of recalling things. If you ever forget an important phone number or letter while drunk, it's hard to find it again after you're sober. Learning how to stay focused and organize will allow you to remember more things while sober. {T Dealing With Difficult People is one of the best ways to improve the quality of your life. Not only will you meet new friends and have more opportunities in your career, but you will also see how simple things can be if you just take care of the basics. {T Dealing With Difficult People is One of the Best Ways to Improve the Quality of Your Life. Whether you're in a bar, club or even at home, if you take care of yourself it will show. When you're sober, you will be much happier because you won't be chasing drinks and people to drink every night. You won't have to worry about being rejected any more when you come across someone special. |
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